Originally from Northern Virginia, where she continues to live, Teresa realized at a very young age that she had a passion for aviation. She followed that calling by becoming an agent with Piedmont Airlines more than 29 years ago. After Piedmont merged with USAirways in the late 80's, Teresa went on to receive Customer Service Agent of the year system-wide in 1997 for exemplary performance and her desire to make USAirways a success.

Today Teresa continues to bid passengers a bon voyage and welcome them back home again at Reagan National Airport. Just recently she was recognized for her outstanding efforts through receiving a Chairman's Award. The award represents the most prestigious award for an employee who has shown enormous dedication to the company.

When Teresa is not working, you can usually find her plotting her next vacation destination with her family or out at the Flying Circus ready to take her next acrobatic ride!